ࡱ> %`2bjbjٕ4H6 6 6 6 6 6 6 J R0R0R0R0T0J `BN1^1^1^1^1^12<N2 AAAAAAANChEjAE6 3^1^133A6 6 ^1^1B===36 ^16 ^1A=3A==?6 6 ?^1B1 0a]aχR03?7@0B0`B? FJ< F? F6 ?<n2>2,=2$2n2n2n2AA<n2n2n2`B3333J J J "-J J J -J J J 6 6 6 6 6 6    "  # !_____________________ :C?V2;V-?@>406C B>20@V2 <. 8W2 ____ _________ 2023 @. 2B>?V4?@8T<AB2> >A?>40@AL:>  DV=0=A>2>3> 45?0@B0<5=BC !5:@5B0@V0BC 01V=5BC V=VAB@V2 #:@0W=8 2 >A>1V 48@5:B>@0 VA:0 ><0=0 ;5:A0=4@>28G0, I> 4VT =0 ?V4AB02V >;>65==O ?@> 2B>?V4?@8T<AB2> (40;V  0<>2=8:), 7 >4=VTW AB>@>=8 B0 _____________2 >A>1V _____________, I> 4VT =0 ?V4AB02V _____________ FORMTEXT  (2 ?>40;LH><C ?>V<5=>20=5 O: >:C?5FL), 7 4@C3>W AB>@>=8, O:V =040;V ?> B5:ABC ?>V<5=>20=V @07>< O: !B>@>=8, C:;0;8 F59 4>3>2V@ ?@> =0ABC?=5(=040;V  >3>2V@): 1. @54<5B 4>3>2>@C 1.1. @>4025FL 7>1>2'O7CTBLAO ?>AB028B8 >:C?F52V B>20@, 707=0G5=89 2 FL><C >3>2>@V  021:2015  09130000-9 =0DB0 V 48AB8;OB8 (?@8410==O ?0;L=>-<0AB8;L=8E <0B5@V0;V2, 15=78= -95, 0 >:C?5FL - ?@89=OB8 V >?;0B8B8 B0:89 B>20@ 2 ?>@O4:C B0 =0 C<>20E, 2:070=8E C FL><C >3>2>@V B0 4>40B:0E (4>40B:>28E 4>3>2>@0E) 4> =L>3>. @>4025FL 7>1>2 O7CTBLAO 70157?5G8B8 715@565==O ?@8410=>3> >:C?F5< C @>402FO ">20@C, 0 >:C?5FL 7>1>2 O7CTBLAO A2>TG0A=> >B@8<0B8 ">20@ 7V 715@V30==O 73V4=> C<>2 2:070=8E C FL><C >3>2>@V B0 4>40B:0E (4>40B:>28E 4>3>2>@0E) 4> =L>3>. 1.2. ">20@0<8 70 F8< >3>2>@>< T: ! ?/?09<5=C20==OV;L:VABL, ;.&V=0, 3@=. 7  0@BVABL, 3@=. 7  AL>3>*, 3@=. 7  *:;NG0T 20@BVABL 715@V30==O ">20@V2. 2. /:VABL B>20@C 2.1. @>4025FL ?>28=5= ?5@540B8 (?>AB028B8) >:C?F52V ">20@ (B>20@8), O:VABL O:8E 2V4?>2V40T G8==><C "5E=VG=><C @53;0<5=BC I>4> B0:8E B>20@V2, O:89 4VT =0 B5@8B>@VW #:@0W=8, I> ?V4B25@46CTBLAO ?0A?>@B>< O:>ABV B>20@C. @>4025FL ?>28=5= ?5@540B8 (?>AB028B8) >:C?FN B>20@, O:89 2V4?>2V40T 28<>30<, =5 =86G8<, =V6 707=0G5=V 2 45@602=8E AB0=40@B0E #:@0W=8 (40;V !"#), 0 A0<5: 15=78= -95 2@> 5, 2V4?>2V40T =5 =86G5 !"# 7687:2015. 3. &V=0 B>20@C. !C<0 >3>2>@C 3.1. 5@540G0 (?>AB02:0) ">20@V2 74V9A=NTBLAO 70 FV=0<8, I> 2AB0=>2;5=V F8< >3>2>@>< (?. 1.2.).  FV=C ">20@V2 2:;NG0TBLAO 20@BVABL ?>A;C3 715@V30==O ">20@C, ?>40B>: =0 4>40=C 20@BVABL B0 V=HV >1>2 O7:>2V ?;0B56V 73V4=> 7 G8==8< 70:>=>402AB2><. 3.2.030;L=0 AC<0 FL>3> >3>2>@C AB0=>28BL __________________________________. "0 A:;040TBLAO 7 20@B>ABV CAVE ">20@V2, I> 1C;8 ?5@540=V (=040=V) >:C?FN =0 ?V4AB02V FL>3> >3>2>@C. 0@BVABL D0:B8G=> ?>AB02;5=8E ">20@V2, O:0 2:07CTBLAO C 2840B:>28E =0:;04=8E, @>7@0E>20=0 2 =0FV>=0;L=V9 20;NBV #:@0W=8  3@82=V. 4. >@O4>: 74V9A=5==O >?;0B8 4.1. >7@0EC=:8 ?@>2>4OBLAO H;OE>< >?;0B8 >:C?F5< AC<8 73V4=> =040=>3> @>402F5< @0EC=:C =0 >?;0BC ">20@C (40;V - @0EC=>:) B0 ?V4?8A0=>W !B>@>=0<8 2840B:>2>W =0:;04=>W. 4.2. >:C?5FL 7>1>2 O7CTBLAO ?>2=VABN >?;0B8B8 20@BVABL ?5@540=>3> C 9>3> 2;0A=VABL (?>AB02;5=>3>) ">20@C ?@>BO3>< 7 (A5<8) :0;5=40@=8E 4=V2 7 <><5=BC ?V4?8A0==O AB>@>=0<8 2840B:>2>W =0:;04=>W =0 ?5@540=89 C 2;0A=VABL (?>AB02;5=89) ">20@, H;OE>< ?5@5@0EC20==O 3@>H>28E :>HBV2 =0 10=:V2AL:89 ?>B>G=89 @0EC=>: @>402FO, 2:070=89 2 FL><C >3>2>@V. 4.3. ><5=B>< 74V9A=5==O >:C?F5< >?;0B8 22060TBLAO <><5=B =04E>465==O 3@>H>28E :>HBV2 =0 ?>B>G=89 @0EC=>: @>402FO. 5. >AB02:0 B>20@V2 5.1. !B@>: (B5@<V=) ?>AB02:8 (?5@540GV B0;>=V2) ">20@V2: 4> 31 3@C4=O 2023 @. ">20@8 ?>AB02;ONBLAO 70 F8< >3>2>@>< ?@>BO3>< 15 (? OB=04FOB8) @>1>G8E 4=V2 7 40B8 9>3> ?V4?8A0==O. 5.2. @02> 2;0A=>ABV =0 ">20@ ?5@5E>48BL 4> ?>:C?FO C <><5=B ?V4?8A0==O !B>@>=0<8 2840B:>28E =0:;04=8E, @878: ?>H:>465==O G8 2B@0B8 ">20@C =5A5 @>4025FL =0 AB@>: 715@V30==O ">20@C, 4> <><5=BC >B@8<0==O ?0;820 >:C?F5< 7V 715@V30==O =0 ! (02B>70?@02=8E AB0=FVOE).0B>N ?>AB02:8 22060TBLAO 40B0 ?V4?8A0==O !B>@>=0<8 2840B:>28E =0:;04=8E. # 2840B:>28E =0:;04=8E 707=0G0TBLAO ?@> ?5@540GC ?0;L=>3> =0 715@V30==O @>402FN B0 >B@8<0==O 4>:C<5=BV2 (B0;>=V2) =0 >B@8<0==O ?0;L=>3>. 5.3. @>4025FL 7>1>2'O70=89 70157?5G8B8 715@V30==O ?@8410=>3> >:C?F5< ">20@C ?@>BO3>< 90(452 O=>AB>) :0;5=40@=8E 4=V2 7 40B8 ?>AB02:8 (40;V - AB@>: 715@V30==O). 840G0 ">20@C 7V 715@V30==O 74V9A=NTBLAO =0 ! (02B>70?@02=V AB0=FVW) 73V4=> ?5@5;V:C !, O:89 4>2>48BLAO 4> 2V4><0 >:C?FO H;OE>< @>7<VI5==O B0 >=>2;5==O (7<V=NTBLAO 2 >4=>AB>@>==L><C ?>@O4:C) @>402F5< =0 -A09BV @>402FO 01> H;OE>< =040==O >:C?FN 2 ?8AL<>2V9 D>@<V 0:BC0;L=>3> ?5@5;V:C, G8==>3> =0 40BC 28<>38. 5.4. 840G0 ">20@V2 >:C?FN 7V 715@V30==O 74V9A=NTBLAO 4> 70:V=G5==O AB@>:C 715@V30==O, ;8H5 ?VA;O ?>2=>W >?;0B8B8 20@B>ABV ?5@540=>3> >:C?FN ">20@C, 70 C<>28 D0:B8G=>W =0O2=>ABV ">20@V2 =0 ! =0 <><5=B 725@=5==O >:C?FO, H;OE>< 70?@02:8 G5@57 ?0;82>@>74020;L=V :>;>=:8 2 ?0;82=89 10: 02B>B@0=A?>@B=8E 70A>1V2 01> 2 B0@C >:C?FO, 73V4=> 28<>3 70:>=>402AB20. 5.5. ;O >B@8<0==O ">20@V2 7V 715@V30==O, >:C?5FL 7>1>2 O70=89 ?@54 O28B8 2V4?>2V4=V 4>:C<5=B8(B0;>=8 =0 >B@8<0==O ?0;L=>3>), B5E=VG=V 70A>18, I> ?V4B25@46CNBL ?@02> =0 >B@8<0==O ">20@C. #<>28 >B@8<0==O/?@54 O2;5==O >:C?F5< 2:070=8E 4>:C<5=BV2, B5E=VG=8E 70A>1V2, I> ?V4B25@46CNBL ?@02> >:C?FO =0 >B@8<0==O ">20@C 7V 715@V30==O, C<>28 2840GV/?@8?8=5==O 2840GV ">20@V2 7V 715@V30==O C73>46CNBLAO !B>@>=0<8 C 4>40B:0E (4>40B:>28E 4>3>2>@0E) 4> FL>3> >3>2>@C. 5.6. >:C?5FL 7>1>2 O7CTBLAO >B@8<0B8 ">20@ 7V 715@V30==O ?@>BO3>< AB@>:C 715@V30==O, O:89 287=0G5=89 F8< >3>2>@><. 5.7. # 28?04:C ?@>AB@>G5==O >:C?F5< 74V9A=5==O >?;0B8 ?>AB02;5=8E ">20@V2, @>4025FL <0T ?@02> 28<030B8 ?>25@=5==O =5>?;0G5=>3> 2 AB@>: ">20@C, 0 >:C?5FL 7>1>2 O70=89 ?>25@=CB8 B0:89 ">20@. >25@=5==O ">20@C 74V9A=NTBLAO H;OE>< ?V4?8A0==O !B>@>=0<8 2V4?>2V4=>W 2840B:>2>W =0:;04=>W =0 ?>25@=5==O ">20@C. @02> 2;0A=>ABV =0 ">20@ ?5@5E>48BL 2V4 >:C?FO 4> @>402FO 7 40B8 ?V4?8A0==O =0:;04=>W =0 ?>25@=5==O ">20@C. 5.8. # 28?04:C =5>B@8<0==O >:C?F5< 7V 715@V30==O ">20@V2 ?@>BO3>< AB@>:C 715@V30==O, @>4025FL(01> >:C?5FL) <0T ?@02> 28<030B8 ?>25@=5==O (C 2;0A=VABL @>402FO) B0:8E ">20@V2, 0 >:C?5FL 7>1>2 O70=89 ?>25@=CB8 B0:V ">20@8. >25@=5==O ">20@C 74V9A=NTBLAO H;OE>< ?V4?8A0==O !B>@>=0<8 2V4?>2V4=>W 2840B:>2>W =0:;04=>W =0 ?>25@=5==O ">20@C. /:I> ?>25@=CBV @>402FN ">20@8 1C;8 >?;0G5=V >:C?F5<, @>4025FL ?>25@B0T >:C?FN >?;0G5=V 70 ">20@8 :>HB8. @02> 2;0A=>ABV =0 ">20@ ?5@5E>48BL 2V4 >:C?FO 4> @>402FO 7 40B8 ?V4?8A0==O =0:;04=>W =0 ?>25@=5==O ">20@C. 6. @020 B0 >1>2'O7:8 AB>@V= 6.1. >:C?5FL 7>1>2'O70=89: 6.1.1. @89<0B8 ">20@8 ?>AB02;5=V 73V4=> 7 2840B:>2>N =0:;04=>N. V4?8AC20B8 2840B:>2C =0:;04=C B0 ?>25@B0B8 4@C389 ?@8<V@=8: @>402FN ?@>BO3>< 2-E 10=:V2AL:8E 4=V 7 4=O >B@8<0==O 2V4 @>402FO. 6.1.2. !2>TG0A=> B0 2 ?>2=><C >1AO7V A?;0GC20B8 :>HB8 70 ?>AB02;5=V ">20@8. 6.1.3. !2>TG0A=> >B@8<C20B8 ">20@8 7V 715@V30==O (?@>BO3>< AB@>:C 715@V30==O). 6.1.4. 0 28<>3C @>402FO ?@>2>48B8 72V@:C 270T<>@>7@0EC=:V2 B0 ?V4?8AC20B8 0:B 72V@:8 270T<>@>7@0EC=:V2 <V6 !B>@>=0<8. 6.1.5. 5AB8 2V4?>2V40;L=VABL 70 =528:>=0==O B0/01> =5A2>TG0A=5 28:>=0==O A2>WE 7>1>2 O70=L 2V4?>2V4=> 4> C<>2 FL>3> >3>2>@C B0 4>40B:V2 (4>40B:>28E 4>3>2>@V2) 4> FL>3> >3>2>@C. 6.1.6. >B@8<C20B8AO ?>3>465=8E !B>@>=0<8 C<>2 >B@8<0==O, 28:>@8AB0==O 4>:C<5=BV2, B5E=VG=8E 70A>1V2, I> ?V4B25@46CNBL ?@02> >:C?FO =0 >B@8<0==O ">20@C 7V 715@V30==O B0 C<>2 2840GV/?@8?8=5==O 2840GV ">20@V2 7V 715@V30==O. 6.1.7. 040B8 ?@54AB02=8:C @>402FO 4>2V@5=VABL, 2840=C B0 >D>@<;5=C =0 A2>3> ?@54AB02=8:0 2V4?>2V4=> 4> G8==>3> 70:>=>402AB20, 01> V=HV ?V4B25@46CNGV ?>2=>2065==O 4>:C<5=B8, 4;O ?V4?8A0==O 2840B:>28E =0:;04=8E. 6.1.8. 8:>=C20B8 V=HV 7>1>2 O70==O, I> ?5@5410G5=V F8< >3>2>@><, 4>40B:0<8, 4>40B:>28<8 4>3>2>@0<8 4> >3>2>@C. 6.2. >:C?5FL <0T ?@02>: 6.2.1. >=B@>;N20B8 B0 28<030B8 ?>AB02:C ">20@V2, 2840GC ">20@V2 7V 715@V30==O C AB@>:8, 2AB0=>2;5=V F8< >3>2>@><. 6.2.2. B@8<0B8 4>:C<5=B8, B5E=VG=V 70A>18, I> ?V4B25@46CNBL ?@02> >:C?FO =0 >B@8<0==O ">20@C 7V 715@V30==O 2 ?>@O4:C, 2AB0=>2;5=><C F8< >3>2>@><, 4>40B:0<8 (4>40B:>28<8 4>3>2>@0<8) 4> FL>3> >3>2>@C. 6.2.3. 8<030B8 2V4 @>402FO ?@>2545==O 72V@:8 270T<>@>7@0EC=:V2. 6.2.4. =HV ?@020 ?5@5410G5=V >3>2>@>< B0 4>40B:0<8, 4>40B:>28<8 4>3>2>@0<8 4> =L>3>. 6.3. @>4025FL 7>1>2'O70=89: 6.3.1. 0157?5G8B8 ?>AB02:C ">20@V2 C AB@>:8, 2AB0=>2;5=V F8< >3>2>@><. 6.3.2. 0157?5G8B8 2840GC ">20@V2 7V 715@V30==O C AB@>:8 B0 2 ?>@O4:C, 2AB0=>2;5=V F8< >3>2>@><, 4>40B:0<8 (4>40B:>28<8 4>3>2>@0<8) 4> FL>3> >3>2>@C. 6.3.3. 0157?5G8B8 2V4?>2V4=VABL O:>ABV ">20@V2 C<>20< FL>3> >3>2>@C. 6.3.4. 04020B8 >:C?FN 2840B:>2V =0:;04=V, O:V ?V4B25@46CNBL 74V9A=5==O ?>AB02>: ">20@V2. 6.3.5. 04020B8 >:C?FN 4>:C<5=B8, B5E=VG=V 70A>18, I> ?V4B25@46CNBL ?@02> >:C?FO =0 >B@8<0==O ">20@C 7V 715@V30==O 2 ?>@O4:C, 2AB0=>2;5=><C F8< >3>2>@><, 4>40B:0<8 (4>40B:>28<8 4>3>2>@0<8) 4> FL>3> >3>2>@C. 6.4. @>4025FL <0T ?@02>: 6.4.1. !2>TG0A=> B0 2 ?>2=><C >1AO7V >B@8<C20B8 ?;0BC 70 ?>AB02;5=V B>20@8. 6.4.2.  >4=>AB>@>==L><C ?>@O4:C 2=>A8B8 7<V=8 2 ?5@5;V: !, =0 O:8E 74V9A=NTBLAO 2V4?CA: ">20@V2 7V 715@V30==O. 6.4.3. @8?8=8B8 2840GC 7V 715@V30==O ">20@V2 157 A?;0B8 6>4=8E HB@0D=8E A0=:FV9 V 157 2V4H:>4C20==O <>6;828E 718B:V2 >:C?FO, C 28?04:0E: - ?>@CH5==O >:C?F5< AB@>:C (B5@<V=C) >?;0B8 3@>H>28E 7>1>2 O70=L ?5@54 @>402F5<; - ?>@CH5==O >:C?F5< ?5@5410G5=8E C<>20<8 >3>2>@C 7>1>2 O70=L, I>4> A2>TG0A=>3> ?V4?8A0==O B0/01> =040==O 2840B:>28E =0:;04=8E B0 V=H8E 4>:C<5=BV2; - ?@54'O2;5==O 4>:C<5=BV2, B5E=VG=8E 70A>1V2, I> ?V4B25@46CNBL ?@02> >:C?FO =0 >B@8<0==O ">20@C 7V 715@V30==O, I> <VAB8BL 2 A>1V >G5284=V >7=0:8 ?V4@>1:8 01> 2B@0B8;8 G8==VABL; - ?@8?8=5==O AB@>:C 4VW >3>2>@C; - 70:V=G5==O AB@>:C 715@V30==O ">20@V2; - 28=8:=5==O D>@A-<06>@=8E >1AB028= C 1C4L-O:>W V7 !B>@V=. 6.4.4. # 28?04:C =528:>=0==O 7>1>2'O70=L >:C?F5<, @>4025FL <0T ?@02> 4>AB@>:>2> @>7V@20B8 F59 >3>2V@, ?>2V4><82H8 ?@> F5 >:C?FO C AB@>: 10 :0;5=40@=8E 4=V2 4> 40B8 @>7V@20==O. 6.4.5. 1V;LH8B8 AB@>:8 715@V30==O ">20@V2 7 =040==O< >:C?FN, ?@8 =5>1EV4=>ABV, =>28E 4>:C<5=BV2, B5E=VG=8E 70A>1V2, I> ?V4B25@46CNBL ?@02> >:C?FO =0 >B@8<0==O ">20@C 7V 715@V30==O. 6.4.6. =HV ?@020 ?5@5410G5=V >3>2>@>< B0 4>40B:0<8, 4>40B:>28<8 4>3>2>@0<8 4> =L>3>. 7. V4?>2V40;L=VABL AB>@V= 7.1. # @07V =528:>=0==O 01> =5=0;56=>3> 28:>=0==O A2>WE 7>1>2'O70=L 70 >3>2>@>< !B>@>=8 =5ACBL 2V4?>2V40;L=VABL, ?5@5410G5=C 70:>=>402AB2>< #:@0W=8 B0 F8< >3>2>@><. 7.2. >6=0 7V !B>@V=, O:0 ?>@CH8;0 A2>W 3@>H>2V 7>1>2 O70==O 70 F8< >3>2>@><, 7>1>2 O70=0 A?;0B8B8 =0@0E>20=V V=H>N !B>@>=>N HB@0D=V A0=:FVW (?5=O, HB@0D), 0 A0<5: ?5=N 2 @>7<V@V ?>42V9=>W >1;V:>2>W AB02:8 #, I> 4VO;0 2 ?5@V>4 ?@>AB@>G5==O, 2V4 =5>?;0G5=>W/=5A2>TG0A=> >?;0G5=>W AC<8 70 :>65= 45=L ?@>AB@>G5==O >?;0B8. 5=O =0@0E>2CTBLAO 70 25AL ?5@V>4 (AB@>:), ?@>BO3>< O:>3> B@820;> ?>@CH5==O 2V4?>2V4=>3> 3@>H>2>3> 7>1>2 O70==O 28==>N !B>@>=>N. 7.3. !?;0B0 !B>@>=>N 287=0G5=8E F8< >3>2>@>< B0 (01>) G8==8< 70:>=>402AB2>< #:@0W=8 HB@0D=8E A0=:FV9 =5 72V;L=OT WW 2V4 >1>2 O7:C @50;L=> 28:>=0B8 A2>W 4>3>2V@=V 7>1>2 O70==O 2 ?>2=><C >1AO7V B0 2V4H:>4C20B8 V=HV9 !B>@>=V 718B:8, 70240=V ?>@CH5==O< >3>2>@C C ?>2=><C >1AO7V. V4H:>4C20==O 28==>N !B>@>=>N 718B:V2 V=H>W !B>@>=8, =5 72V;L=OT WW 2V4 >1>2 O7:C A?;0B8B8 70 28<>3>N V=H>W !B>@>=8 HB@0D=V A0=:FVW C ?>2=><C >1AO7V. 7.4.>40B:>2V C<>28 ?@> 2V4?>2V40;L=VABL !B>@V= C73>46CNBLAO !B>@>=0<8 C 4>40B:0E (4>40B:>28E 4>3>2>@0E) 4> FL>3> >3>2>@C. 7.5. # @07V 70B@8<:8 01> A:>@>G5==O 1N465B=>3> DV=0=AC20==O >:C?FO >?;0B0 >B@8<0=>3> B>20@C 74V9A=NTBLAO ?@>BO3>< A5<8 10=:V2AL:8E 4=V2, 7 <><5=BC >B@8<0==O 1N465B=>3> ?@87=0G5==O >:C?F5< 4;O @>7@0EC=:V2 70 ?>AB02;5=89 B>20@. C4L-O:V HB@0D=V A0=:FVW 4> >:C?FO C B0:><C 28?04:C =5 70AB>A>2CNBLAO. 8. 1AB028=8 =5?5@51>@=>W A8;8 8.1. @8 =5<>6;82>ABV ?>2=>3> 01> G0AB:>2>3> 28:>=0==O 1C4L-O:>N V7 !B>@V= 7>1>2 O70=L ?> FL><C >3>2>@C, >:@V< 3@>H>28E, 2=0A;V4>: >1AB028= =5?5@51>@=>W A8;8 (>1AB028= D>@A-<06>@C), 0 A0<5: 020@VW, ?>656V, AB8EV9=>3> ;8E0, @VH5=L 45@602=8E >@30=V2, 2V9AL:>28E 4V9, 4825@AV9, 0:BV2 B5@>@87<C, >3>;>H5==O ?@> <>1V;V70FVN, 22545==O 2>T==>3> G8 =04728G09=>3> AB0=C, 1;>:048 01> V=H8E =570;56=8E 2V4 AB>@V= >1AB028=, B5@<V= (AB@>:) 28:>=0==O 7>1>2 O70=L ?5@5=>A8BLAO =0 B0:89 B5@<V= (AB@>:), ?@>BO3>< O:>3> 1C4CBL 4VOB8 28I52:070=V >1AB028=8 B0 WE =0A;V4:8. 8.2. !B>@>=0, 4;O O:>W =0ABC?8;8 >1AB028=8 =5?5@51>@=>W A8;8, 7>1>2'O70=0 ?8AL<>2> ?@>BO3>< 10 (45AOB8) @>1>G8E 4=V2 7 <><5=BC =0AB0==O F8E >1AB028= ?>2V4><8B8 V=HC !B>@>=C ?@> F5, 2:070B8 >@VT=B>2=89 B5@<V= (AB@>:) 4VW >1AB028= =5?5@51>@=>W A8;8, 0 B0:>6 268B8 70E>4V2 4;O 7<5=H5==O 70?>4VO==O 718B:V2 4@C3V9 !B>@>=V. 8.3. /:I> 28I52:070=V >1AB028=8 B@820NBL 1V;LH5 B@84FOB8 :0;5=40@=8E 4=V2, :>6=0 V7 !B>@V= 2?@02V 2V4<>28B8AO 2V4 FL>3> >3>2>@C (B>1B> @>7V@20B8 (?@8?8=8B8) F59 >3>2V@) 2 >4=>AB>@>==L><C ?>@O4:C, =0?@0282H8 V=HV9 AB>@>=V 2V4?>2V4=5 ?8AL<>25 ?>2V4><;5==O.  B0:8E 28?04:0E 6>4=0 7V !B>@V= =5 2?@02V ?@54'O2;OB8 ?@5B5=7VW V=HV9 !B>@>=V 4;O :><?5=A0FVW 1C4L-O:8E <>6;828E 718B:V2, 70 28=OB:>< ?@5B5=7VW @>402FO 4> >:C?FO I>4> >1>2 O7:C ?>2=VABN 74V9A=8B8 >?;0BC 70 ">20@8, O:V 1C;8 ?5@540=V (=040=V) >:C?FN. 8.4. > <><5=BC 4>AB@>:>2>3> ?@8?8=5==O (@>7V@20==O) >3>2>@C, >:C?5FL 7>1>2'O70=89 ?@>25AB8 ?>2=89 @>7@0EC=>: 7 @>402F5< 70 ?5@540=V ">20@8. 528:>=0==O FL>3> >1>2'O7:C ?>7102;OT >:C?FO ?@020 @>7V@20B8 (?@8?8=8B8) F59 >3>2V@ 2 >4=>AB>@>==L><C ?>@O4:C B0 =5 72V;L=OT >:C?FO 2V4 >1>2 O7:C =5AB8 2V4?>2V40;L=VABL 70 =528:>=0==O B0/01> =5=0;56=5 28:>=0==O C<>2 FL>3> >3>2>@C. 8.5. 8=8:=5==O >1AB028= =5?5@51>@=>W A8;8 =5 T ?V4AB02>N 4;O 2V4<>28 >:C?FO 2V4 ?@>2545==O >?;0B8 70 ">20@8, O:V 1C;8 9><C ?5@540=V (=040=V) 4> <><5=BC 28=8:=5==O >1AB028= =5?5@51>@=>W A8;8. @>4025FL =5 2V4?>2V40T 70 2B@0BC 01> ?>H:>465==O ">20@V2 >:C?FO, I> 2V41C;>AO 2=0A;V4>: >1AB028= =5?5@51>@=>W A8;8 (>1AB028= D>@A-<06>@C) B0 =5 7>1>2 O70=89 ?>25@=CB8 7V 715@V30==O/:><?5=AC20B8 20@BVABL 2B@0G5=8E/?>H:>465=8E 70 B0:8E C<>2 ">20@V2 >:C?FO. 8.6. $0:B =0AB0==O >1AB028= =5?5@51>@=>W A8;8 ?>28=5= ?V4B25@46C20B8AO 4>2V4:>N ">@3>2>-?@><8A;>2>W ?0;0B8 #:@0W=8, @53V>=0;L=>W B>@3>2>-?@><8A;>2>W ?0;0B8 G8 V=H>3> :><?5B5=B=>3> >@30=C. 9. 8@VH5==O A?>@V2 9.1. # 28?04:C 28=8:=5==O A?>@V2 01> @>71V6=>AB59 !B>@>=8 7>1>2'O7CNBLAO 28@VHC20B8 WE H;OE>< 270T<=8E ?5@53>2>@V2 B0 :>=AC;LB0FV9. 9.2. # @07V =54>AO3=5==O !B>@>=0<8 73>48 A?>@8 (@>71V6=>ABV) 28@VHCNBLAO C AC4>2><C ?>@O4:C 73V4=> 4VNG>3> 70:>=>402AB20 #:@0W=8. >AC4>289 ?>@O4>: 2@53C;N20==O A?>@V2 =5 T >1>2 O7:>28<. 10. !B@>: 4VW 4>3>2>@C 10.1. !B>@>=8 4><>28;8AO ?@> B5, I> >3>2V@ =01C20T G8==>ABV 7 4=O 9>3> ?V4?8A0==O B0 4VT 4> 31 3@C4=O 2023 @>:C, 0 2 G0AB8=V 7>1>2 O70=L !B>@V= 70 F8< >3>2>@>< 4> ?>2=>3> 28:>=0==O !B>@>=0<8 C7OB8E =0 A515 7>1>2'O70=L. 10.3. &59 >3>2V@ C:;040TBLAO V ?V4?8ACTBLAO C:@0W=AL:>N <>2>N C2-E (42>E) ?@8<V@=8:0E, I> <0NBL >4=0:>2C N@848G=C A8;C. 11. =HV C<>28 11.1. !B>@>=8 ?V4B25@46CNBL, I> ?@8 C:;045==V FL>3> 4>3>2>@C, 2>=8 4>AO3;8 73>48, I>4> 2AVE VAB>B=8E C<>2 >3>2>@C (28:;045=V 2 @>74V;0E 1-5 >3>2>@C) B0 V=H8E C<>2 >3>2>@C. 11.2. !B>@>=8 ?V4B25@46CNBL, I> 7 <5B>N =0;56=>3> 28:>=0==O >3>2>@C, :>=:@5B870FVW ?>@O4:C 28:>=0==O >:@5<8E 7>1>2 O70=L !B>@V=, 2AB0=>2;5==O 4>40B:>28E C<>2 ?@> 2V4?>2V40;L=VABL 70 =5=0;56=5 28:>=0==O 7>1>2 O70=L, =8<8 <>6CBL C:;040B8AO 4>40B:8, 4>40B:>2V 4>3>2>@8 4> FL>3> >3>2>@C, I> =5 22060B8<5BLAO 7<V=>N C<>2 (2 B. G. VAB>B=8E C<>2) >3>2>@C. # 28?04:C 2=5A5==O !B>@>=0<8 7<V= 2 4>40B:8 4> FL>3> >3>2>@C H;OE>< ?V4?8A0==O !B>@>=0<8 2V4?>2V4=8E 4>40B:V2 2 =>2V9 @540:FVW, B0:V 4>40B:8 4VNBL 2 =>2V @540:FVW V7 707=0G5=>W 2 =8E 40B8 V7 >4=>G0A=8< ?@8?8=5==O< 4VW 4>40B:V2 C ?>?5@54=V9 @540:FVW, O:I> V=H5 =5 ?>3>465=> !B>@>=0<8. 12. >40B:8 4> 4>3>2>@C 12.1. 52V4'T<=>N G0AB8=>N FL>3> >3>2>@C T 4>40B:8, 4>40B:>2V 4>3>2>@8, 0:B8, 2840B:>2V =0:;04=V, V=HV 4>:C<5=B8, ?V4?8A0=V AB>@>=0<8 C 72 O7:C 7 28:>=0==O< C<>2 FL>3> >3>2>@C. 13. VAF57=0E>465==O B0 10=:V2AL:V @5:2V78B8 AB>@V=  &, [V4?@8T<AB2>. 0720]#&, 2B>?V4?@8T<AB2> >A?>40@AL:>-DV=0=A>2>3> 45?0@B0<5=BC !5:@5B0@V0BC 01V=5BC V=VAB@V2 #:@0W=8 4@5A0: 04053, <. 8W2, 2C;. @0G0 20=0, 7 UA48 820172 0343150001000015746 UA64 820172 0343141001200015746 0=:: 5@6:07=0G59AL:0 A;C610 #:@0W=8 <. 8W2 $ 820172 >4 70  # 03538993  ! 035389926594 !2. 39027964 8@5:B>@ ____________ ><0= ! . . >40B>: 4>  "#   ! ____________________ :C?V2;V-?@>406C B>20@V2 2V4 _______ VAF5 C:;045==O: ________________ 0B0 C:;045==O: ____________ _________________________________, 2 >A>1V ___________________, I> 4VT =0 ?V4AB02V____________ (2 ?>40;LH><C ?>V<5=>20=5 O: @>4025FL) 7 >4=VTW AB>@>=8, B0 2B>?V4?@8T<AB2> >A?>40@AL:>0R|^ V z | b   N v x z (йwk_VkkhiOJQJ\hhiOJQJ\hh.mOJQJ\"j`hh.mCJU\jhh.mCJU\hh.mCJ\ h]5CJ h.mCJhh.m5CJhh.mCJhi6CJhmHnHu!hh.m6CJhmHnHuh.m5CJ\hh.m5CJ\hz+h.m5\!~^ N gZ $da$gd.mTkd$$Ifld0'ib(44 layt4O6d$1$Ifgd4O6$d$1$Ifa$gd4O6d$1$If`gd4O6 $da$gd.m 2N P x z  $,Fb$d$If^a$gd4O6$d*$^a$gd.m $da$gd.m $da$gd.m dgd.m K88888$d$If^a$gd4O6kd$$IflrJ% ::: t0644 lahyt4O6K88888$d$If^a$gd4O6kd$$IflrJ% ::: t0644 lahyt4O6NrFHZl H8,jl JL !!~!!!!ፂtihiCJmHnHuhh.mCJmHnHuh.mCJmHnHuhh.m>*CJ\ hLCJ\hh.m@CJ hiCJhh.mB*CJphhh.mCJhmHnHu h.mCJ\hh.m5CJ\hh.mCJ\hh.mOJQJ\hh.mCJ)K88888$d$If^a$gd4O6kdh$$IflrJ% ::: t0644 lahyt4O6LNprK>>11 $da$gd.m $da$gd.mkd&$$IflrJ% ::: t0644 lahyt4O6r68$< !!r",&),X0D1 $da$gd.m $da$gd.m!!!"""""p"r"z"|",&6&&&''////8Z9BBFFKK6VpV_ bbNbuBuww xxxxxyzzzzDxL`뱫hh.m5CJhh.mCJ\aJ h.mCJ hiCJh.m5CJ\hh.m5CJ\hh.mCJmHnHu h.mCJ\hh.mCJ\hh.mCJh.mCJmHnHu7D1488 9"9Z9:v;<=l>*@ABBCjEEFFnGH4IIKK $da$gd.m $da$gd.mKdLHM^NO0PQQ(RRTU6V8VnVpVWf[^_ bbLbNbf$d]a$gd.m $da$gd.m $da$gd.mf"impqsuuu@uBubvww x xyzzzzJ|D$[$\$a$gd.m $da$gd.m$d`a$gd.m $da$gd.mDFvx(JL`\4d$Ifgd4O6$ 47$If`7a$gd4O6$ 47d$If`7a$gd4O6$7$If`7a$gd4O6 $da$gd.m $da$gd.m`b|~\|XƆ܆Z\Bz|~̽̽և|n\n|nQn|QhiCJ\nHtH#hh.mCJ\mHnHsHtHhh.mCJ\nHtHh.mCJ\nHtHh.m5CJ\hh.mCJhh.mB*CJphhLB*CJphh}ah.mB*CJphhh.m5B*CJphhh.m5CJhh.m5CJ\hi0JCJhhi0JCJhh.m0JCJօZxkkkkkk $da$gd.mxkd$$Ifl0&0'44 lamyt4O6d$Ifgd4O6 †ĆƆ܆,tv|~ d*$gd.m$d*$a$gd.m$7d*$`7a$gd.m $da$gd.m~ʈԈֈHډ*jn8:üñ㔄wgZh4O6h.mCJnHtHhh.m5CJ\nHtHhh.mCJnHtHhh.m5CJ]nHtHhh.m56CJnHtH h]5CJ h.mCJhh.mCJU hi5CJhh.m5CJh.mCJ\nHtHhiCJ\nHtHhh.mCJ\nHtHhhiCJ\nHtH 8:^ 2F$ & Fdh*$^a$gd4O6m$hd*$^hgd4O6m$$ & Fd*$a$gd.mm$ d*$gd.m$7d*$`7a$gd.m$d*$a$gd.m  DV=0=A>2>3> 45?0@B0<5=BC !5:@5B0@V0BC 01V=5BC V=VAB@V2 #:@0W=8 2 >A>1V 48@5:B>@0 VA:0 ><0=0 ;5:A0=4@>28G0, I> 4VT =0 ?V4AB02V >;>65==O ?@> 2B>?V4?@8T<AB2> (40;V  >:C?5FL), 7 4@C3>W AB>@>=8, O:V =040;V ?> B5:ABC ?>V<5=>20=V @07>< O: !B>@>=8, C:;0;8 F59 >40B>: 4>  # ! ____________________ :C?V2;V-?@>406C B>20@V2 2V4 _______(=040;V  >3>2V@) ?@> =0ABC?=5: #  !"/ !# " " , )  !"#.",!/ "  !"  >3>2V@  707=0G5=89 2 ?@50<1C;V >3>2V@ :C?V2;V-?@>406C B>20@V2, C:;045=89 <V6 @>402F5< B0 >:C?F5<, @07>< 7 4>40B:>28<8 4>3>2>@0<8 (4>40B:>28<8 C3>40<8), 4>40B:0<8, A?5F8DV:0FVO<8 B0 V=H8<8 4>:C<5=B0<8, ?V4?8A0=8<8 !B>@>=0<8 C 72 O7:C 7 28:>=0==O< C<>2 >3>2>@C, 0 B0:>6030;L=8<8C<>20<8>1A;C3>2C20==O?>:C?FV2,O:VAB0=>2;OBL9>3>=52V4 T<=CG0AB8=C. 030;L=V C<>28 >1A;C3>2C20==O ?>:C?FV2 - 28:;045=V 2 5;5:B@>==V9 D>@<V =0 -A09BV @>402FO C<>28, O:V T =52V4 T<=>N G0AB8=>N >3>2>@C V 287=0G0NBL ?>@O4>: B0 C<>28 :>@8ABC20==O 0;82=8<8 AC?5@B0;>=0<8, A>18AB8< :01V=5B>< >:C?FO, !! V=D>@<C20==O, :>@8ABC20==O A8AB5<>N Call-Center B0 V=HV C<>28 >1A;C3>2C20==O ?>:C?FV2. V4?8A0==O< >3>2>@C, >:C?5FL ?V4B25@46CT, I> >7=09><82AO 7 030;L=8<8 C<>20<8 >1A;C3>2C20==O ?>:C?FV2 B0 7>1>2 O7CTBLAO 4>B@8<C20B8AO WE ?>;>65=L ?@8 28:>=0==V >3>2>@C, 0 B0:>6 ?>;>65=L :>6=>W =0ABC?=>W =>2>W (7<V=5=>W) @540:FVW 030;L=8E C<>2 >1A;C3>2C20==O ?>:C?FV2. 0;82=89 AC?5@B0;>= (40;V B0:>6 !")  4>:C<5=B 2AB0=>2;5=>3> @>402F5< 7@07:0, I> 35=5@CTBLAO B0 4@C:CTBLAO A0<>ABV9=> >:C?F5< G5@57 A>18AB89 :01V=5B, V 7 28:>@8AB0==O< O:>3> >:C?5FL G8 V=H0 >A>10 (@54 O2=8: !"), O:V ?@02><V@=> 2>;>4VNBL =8<, <>6CBL 70<>2;OB8 B0 >B@8<C20B8 ">20@ =0 !. >6=><C !" ?@8A2>NTBLAO C=V:0;L=89 V45=B8DV:0FV9=89 =><5@ B0 QR-:>4, 0 B0:>6 707=0G0NBLAO B5@<V= 9>3> 4VW, =><V=0; (2V4 2 4> 300 ;VB@V2), 284 =0DB>?@>4C:BC. 0;82=89 AC?5@B0;>= =5 T ?;0BV6=8< 70A>1><. >@O4>: B0 C<>28 :>@8ABC20==O !" 28:;045=V C 030;L=8E C<>20E >1A;C3>2C20==O ?>:C?FV2. @02><V@=5 2>;>4V==O !" - 1C4L-O:5 2>;>4V==O B0 28:>@8AB0==O !" 1C4L-O:>N >A>1>N 7 <><5=BC 5=5@C20==O !" B0 4> <><5=BC 74V9A=5==O 2V4?>2V4=>W "@0=70:FVW 01> ;>:C20==O !" 2 @>F5AV=3>2><C F5=B@V. @54 O2=8: !" - 1C4L-O:0 >A>10, O:V9 >:C?5FL ?5@5402 !" V B8< A0<8< C?>2=>20682 WW =0 2G8=5==O 4V9 ?> >B@8<0==N ">20@V2 7 28:>@8AB0==O< !" 2V4 V<5=V B0 70 @0EC=>: >:C?FO. !B>@>=8 ?>3>46CNBLAO 22060B8, I> :>65=, EB> ?@54 O2;OT !" T C?>2=>2065=8< ?@54AB02=8:>< (?>2V@5=8<) >:C?FO =0 >B@8<0==O ">20@V2 70 >3>2>@><,>B@8<0==O '5:V2. >:C?5FL 30@0=BCT, I> @54 O2=8: !" >7=09><;5=89 7 ?>@O4:>< B0 C<>20<8 :>@8ABC20==O !". 2B>@870FVO !" - =040==O @>F5AV=3>28< F5=B@>< 4>72>;C (?>3>465==O) =0 ?@>2545==O V=VFV9>20=>W >:C?F5< (@54 O2=8:>< !") "@0=70:FVW - >?5@0FVW 2840GV ">20@V2 7V 715@V30==O >:C?FN 7 28:>@8AB0==O< !".  ?@>F5AV 2B>@870FVW !" 74V9A=NTBLAO ?5@52V@:0 !" =0 ?@54<5B ;>:C20==O !", B5@<V=C 4VW !". 0<>2;5==O !"  5;5:B@>==5 70<>2;5==O >:C?F5< !", I> 74V9A=NTBLAO G5@57 A>18AB89 :01V=5B >:C?FO, 2 O:><C >:C?5FL 707=0G0T 284 ?0;820, :V;L:VABL, ?0;820, B5@<V= 4VW !", 3@C?C !, =0 O:8E <>65 1C48 74V9A=5=0 "@0=70:FVO, :V;L:VABL !" B0, 70 =0A;V4:0<8 74V9A=5==O O:>3>, 2V41C20TBLAO 5=5@C20==O !". 5=5@C20==O !"  V=VFV9>20=89 70 AB2>@5=8< >:C?F5< 0<>2;5==O< !" :><?;5:A 270T<>4VW <V6 @>F5AV=3>28< F5=B@>< B0 A>18AB8< :01V=5B>< >:C?FO, 70 =0A;V4:0<8 O:>3> 2 @>F5AV=3>2><C F5=B@V 2V41C20TBLAO AB2>@5==O C=V:0;L=>3> 0;82=>3> AC?5@B0;>=C, ?5@540G0 5;5:B@>==>3> 0;82=>3> AC?5@B0;>=C 2 A>18AB89 :01V=5B >:C?FO, 7 O:>3> >:C?5FL <0T <>6;82VABL 74V9A=8B8 4@C: 0;82=>3> AC?5@B0;>=C. @>F5AV=3>289 F5=B@ DV:ACT B0 715@V30T V=D>@<0FVN ?@> :>65= D0:B 5=5@C20==O !". 5=5@C20==O !" 74V9A=NTBLAO 70 C<>28 22545==O >:C?F5< (?@54AB02=8:>< >:C?FO) A?5FV0;L=>3> :>4C, O:89 =04A8;0TBLAO @>402F5< >:C?FN (?@54AB02=8:C >:C?FO) 7 4>?><>3>N !!(SMS) - ?>2V4><;5==O I>@07C, :>;8 >:C?5FL (?@54AB02=8: >:C?FO) 74V9A=NT 0<>2;5==O !". >:C?5FL 287=0G0T (?@87=0G0T) A2>WE 2V4?>2V40;L=8E ?@54AB02=8:V2 4;O >B@8<0==O 2:070=>3> A?5FV0;L=>3> :>4C, ?@> I> 7>1>2 O70=89 ?>2V4><8B8 @>402FO 2 ?8AL<>2V9 D>@<V  2 ?>2V4><;5==V ?@> ?@87=0G5==O :>@8ABC20GV2 A>18AB>3> :01V=5BC >:C?FO, 7 707=0G5==O< WE: , =><5@V2 :>=B0:B=8E B5;5D>=V2 <>1V;L=>3> 72 O7:C. >:C?5FL =5A5 CAN 2V4?>2V40;L=VABL 70 28:>@8AB0==O A?5FV0;L=>3> :>4C, =5>1EV4=>3> 4;O 5=5@C20==O !" B0 @878:8 1C4L-O:8E =530B82=8E =0A;V4:V2 B0:>3> 28:>@8AB0==O. ;>:C20==O !" - >?5@0FVO, I> ?@>2>48BLAO 2 @>F5AV=3>2><C F5=B@V, 2 @57C;LB0BV ?@>2545==O O:>W, !" =5 <>65 1CB8 28:>@8AB0=89 4;O >B@8<0==O ">20@V2. ;>:C20==O !" 74V9A=NTBLAO 2 <><5=B 2=5A5==O 2V4?>2V4=>W V=D>@<0FVW 2 @>F5AV=3>289 F5=B@ (G5@57 A>18AB89 :01V=5B >:C?FO, G5@57 !all-Center, 7 V=VFV0B828 @>402FO) V 22060TBLAO 7025@H5=8< 7 <><5=BC ?V4B25@465==O @>F5AV=3>28< F5=B@>< 28:>=0==O B0:>W >?5@0FVW. 5B0;L=V C<>28 1;>:C20==O !" 28:;045=V C 030;L=8E C<>20E >1A;C3>2C20==O ?>:C?FV2. ! - 02B>70?@02=0 AB0=FVO/:><?;5:A :A?;C0B0=B0 ! 7V A?5FV0;L=> 2AB0=>2;5=8< >1;04=0==O<  !:0=5@>< QR-:>4><, =0 O:V9 74V9A=NTBLAO 2840G0 ">20@V2 7V 715@V30==O >:C?FN 7 28:>@8AB0==O< !". 5@5;V: ! @>7<VICTBLAO B0 >=>2;NTBLAO (7<V=NTBLAO 2 >4=>AB>@>==L><C ?>@O4:C) @>402F5< =0 -A09BV @>402FO. 0 28<>3C >:C?FO, 9><C <>65 =04020B8AO 70A>10<8 5;5:B@>==>W :><C=V:0FVW ?5@5;V: !, 4VNG89 =0 40BC 28<>38. ?5@0B>@ ! - ?@0FV2=8: !, O:89 ?@89<0T !" B0 74V9A=NT 2V4?CA: ">20@V2 =0 !. ">20@(8) - =0DB>?@>4C:B8, I> 287=0G5=V 2 >3>2>@V. "@0=70:FVO - >?5@0FVO 7 2840GV (2V4?CA:C) >:C?FN 7V 715@V30==O ">20@V2, O:V 1C;8 ?>?5@54=L> ?@8410=V >:C?F5< C @>402FO 70 >3>2>@><, O:0 74V9A=NTBLAO =0 ! 7 28:>@8AB0==O< !", ?@8 C<>2V 2B>@870FVW !". @>F5AV=3>289 F5=B@ (&) - 0?0@0B=>-?@>3@0<=89 :><?;5:A, O:89 28:>@8AB>2CTBLAO @>402F5< 4;O: <0@H@CB870FVW B0 >1@>1:8 02B>@870FV9=8E 70?8BV2, 2B>@870FVW !", >1;V:C ">20@V2, ?5@540=8E (?>AB02;5=8E, =040=8E) 7 28:>@8AB0==O< !", 2 B><C G8A;V B0:8E, I> 7=0E>4OBLAO =0 715@V30==V C @>402FO B0 ?5@540=8E (2840=8E 7V 715@V30==O) >:C?FN 7 28:>@8AB0==O< !", >1;V:C @>7@0EC=:>28E >?5@0FV9 >:C?FO, 287=0G5==O AC< 701>@3>20=>ABV, =0@0EC20==O HB@0D=8E A0=:FV9, ;>:C20==O !", 74V9A=5==O V=H8E >?5@0FV9 >1@>1:8 V=D>@<0FVW, C 72 O7:C 7 28:>=0==O< C<>2 FL>3> >3>2>@C. !:0=5@ QR-:>4V2 - 5;5:B@>==5 >1;04=0==O 2AB0=>2;5=5 =0 !, I> T G0AB8=>N :0A>2>3> 0?0@0BC, ?@87=0G5=5 4;O 7G8BC20==O 40=8E !", ?5@540GV 02B>@870FV9=8E 70?8BV2 2 @>F5AV=3>289 F5=B@, 74V9A=5==O >?5@0FV9 ?5@540GV ">20@V2 H;OE>< 28:>@8AB0==O !". '5: - DVA:0;L=89 G5:, O:89 70A2V4GCT D0:B 74V9A=5==O "@0=70:FVW 7 28:>@8AB0==O< :>=:@5B=>3> !". !B>@>=8 22060NBL '5: 4>AB0B=V< B0 =0;56=8< 4>:07>< D0:BC 2V4?CA:C (2840GV 7V 715@V30==O) >:C?F52V ">20@V2, O:V 2:070=V 2 '5:C. 0EC=>: >:C?FO - 715@565=0 2 @>F5AV=3>2><C F5=B@V AC:C?=VABL >1;V:>28E 70?8AV2 ?@> 74V9A=5=V >:C?F5< @>7@0EC=:8 70 ">20@8, AC<8 701>@3>20=>ABV, HB@0D=8E A0=:FV9, :V;L:VABL B0 0A>@B8<5=B ?@8410=8E ">20@V2, B>I>. -A09B @>402FO - 2C7>; <5@56V =B5@=5B, 70 O:8< 70:@V?;5=0 04@5A0:01> V=H0 ?>2V4><;5=0 >:C?FN; =01V@ 72'O70=8E <V6 A>1>N V=D>@<0FV9=8E >=;09=>28E @5AC@AV2, ?@87=0G5=8E 4;O ?5@53;O4C G5@57 <5@56C =B5@=5B 70 4>?><>3>N A?5FV0;L=8E ?@>3@0<  1@0C75@V2. A>18AB89 :01V=5B >:C?FO - A8AB5<0 2V440;5=>3> 4>ABC?C >:C?FO 4> >:@5<> 287=0G5=8E ?0@0<5B@V2 (C<>2) 4>3>2V@=>W A?V2?@0FV, :>@8ABC20==O O:>N 74V9A=NTBLAO >:C?F5< G5@57 -A09B @>402FO. >@O4>: B0 C<>28 :>@8ABC20==O A>18AB8< :01V=5B>< >:C?FO 28:;045=V C 030;L=8E C<>20E >1A;C3>2C20==O ?>:C?FV2. !! V=D>@<C20==O - A?>AV1 :><C=V:0FVW 7 >:C?F5<, 7 <5B>N >?5@0B82=>W ?5@540GV 9><C 40=8E ?@> "@0=70:FVW, ;>:C20==O !", =04E>465==O >?;0B8 ?> >3>2>@C, B0 =040==O V=H>W V=D>@<0FVW, ?>2 O70=>W 7 28:>=0==O< C<>2 >3>2>@C. >@O4>:, 20@BVABL B0 C<>28 74V9A=5==O !! V=D>@<C20==O 28:;045=V C 030;L=8E C<>20E >1A;C3>2C20==O ?>:C?FV2. Call-Center - A8AB5<0 :><C=V:0FVW 7 >:C?F5<, G5@57 O:C >:C?FN 70157?5GCTBLAO <>6;82VABL :5@C20==O >:@5<8<8 ?0@0<5B@0<8 (C<>20<8) 4>3>2V@=>W A?V2?@0FV, ;>:C20==O !", =040==O V=D>@<0FVW ?> !", B>I>. >@O4>: B0 C<>28 :>@8ABC20==O A8AB5<>N Call-Center 28:;045=V C 030;L=8E C<>20E >1A;C3>2C20==O ?>:C?FV2. >1>G89 45=L - 45=L (7 00:00 ?> 24:00 3>4.), 40B0 O:>3> =5 ?@8?040T =0 A2OB:>289 G8 =5@>1>G89 45=L (AC1>B0, =54V;O, V=H89 45=L, >DVFV9=> 2AB0=>2;5=89 @>402F5< O: =5@>1>G89). :A?;C0B0=B ! - >@30=V70FVO, O:0 5:A?;C0BCT ! V =0 28:>=0==O 4>3>2V@=8E 2V4=>A8= 7 @>402F5<, 70157?5GCT ?5@540GC (2V4?CA: 7V 715@V30==O) ">20@V2 >:C?FO< 7 28:>@8AB0==O< !". ">20@8, >B@8<0=V >:C?F5< 2V4 :A?;C0B0=B0 !, I> ?V4B25@46CTBLAO '5:0<8, 22060NBLAO 2840=8<8 7V 715@V30==O 73V4=> C<>2 >3>2>@C. >@>3>25 7=0G5==O 10;0=AC  287=0G5=0 >:C?F5< 3@>H>20 AC<0 >?;0B8, I> >1;V:>2CTBLAO =0 0EC=:C >:C?FO, ?@8 4>AO3=5==V O:>W >:C?FN =04E>48BL !! (SMS) ?>2V4><;5==O; 2VB=89 ?5@V>4 - :0;5=40@=89 <VAOFL.  / " #  ' % !# ",  " "    !"/ % !# " B@8<0==O ?>AB02;5=8E 73V4=> C<>2 >3>2>@C ">20@V2 >:C?F5< 7V 715@V30==O 74V9A=NTBLAO 7 28:>@8AB0==O< C" G5@57 @54 O2=8:V2 C". >:C?5FL =5A5 ?>2=C 2V4?>2V40;L=VABL 70 4>B@8<0==O ?>@O4:C B0 C<>2 :>@8ABC20==O A>18AB8< :01V=5B><, =5@>73>;>H5==O ?5@540=8E 9><C ;>3V=C B0 ?0@>;N 4;O 4>ABC?C 4> A>18AB>3> :01V=5BC, 0 B0:>6 70 74V9A=5==O 4@C:C !", 28:>@8AB0==O !" B0 1C4L-O:8E "@0=70:FV9 7 28:>@8AB0==O< !" 2 ?5@V>4 @02><V@=>3> 2>;>4V==O !". >:C?5FL A0<>ABV9=> 2@53C;L>2CT A2>W 2V4=>A8=8 7 @54 O2=8:0<8 !", I>4> 28:>@8AB0==O >B@8<0=8E !" 4;O 74V9A=5==O "@0=70:FV9. 5=5@C20==O !" 74V9A=NTBLAO 2 <560E ?V4?8A0=>W AB>@>=0<8 V A2>TG0A=> >?;0G5=>W 2840B:>2>W =0:;04=>W =0 287=0G5=C :V;L:VABL B0 0A>@B8<5=B ">20@C B0 ?>A;C38 9>3> 715@V30==O, 73V4=> FV=, 2:070=8E 2 B0:V9 =0:;04=V9. !B@>: G8==>ABV !" 2V4?>2V40T AB@>:C 715@V30==O ">20@V2 73V4=> C<>2 >3>2>@C V >1@0E>2CTBLAO 7 40B8 A:;045==O 2840B:>2>W =0:;04=>W. 5=5@C20==O !" ?V4B25@46CTBLAO :B>< 35=5@C20==O ?0;82=8E AC?5@B0;>=V2 (:B 35=5@C20==O !"), O:89 A:;040TBLAO @>402F5< 2 >4=>AB>@>==L><C ?>@O4:C =0 ?V4AB02V 40=8E @>F5AV=3>2>3> F5=B@C @>402FO. :B 5=5@C20==O !" A:;040TBLAO 40B>N 5=5@C20==O !".  :BV 35=5@C20==O !" 2:07CNBLAO, 7>:@5<0: 40=V ?@> >:C?FO, @5:2V78B8 >3>2>@C, 40B0 ?>AB02:8 ">20@V2, 0A>@B8<5=B B0 :V;L:VABL ?>AB02;5=8E ">20@V2, FV=0 B0 20@BVABL ?>AB02;5=8E ">20@V, =><5@8 ?0;82=8E AC?5@B0;>=V2, >B@8<0=8E >:C?F5<, B>I>. !B>@>=8 ?>3>48;8, I> A:;045=89 B0 ?V4?8A0=89 @>402F5< 2 >4=>AB>@>==L><C ?>@O4:C :B 35=5@C20==O ?0;82=8E AC?5@B0;>=V2 T 4>AB0B=V< ?V4B25@465==O< D0:BC ?5@540GV >:C?FN !" 4;O >B@8<0==O ">20@V2 =0 !. ">20@, ?@8410=89 >:C?F5< 70 >3>2>@><, ?5@540TBLAO @>402FN 4;O 70157?5G5==O 9>3> 715@V30==O 73V4=> 7 0:B>< ?@89<0==O-?5@540GV ">20@C =0 715@V30==O, O:89 ?V4?8ACTBLAO C?>2=>2065=8<8 ?@54AB02=8:0<8 >1>E !B>@V=2 2-E ?@8<V@=8:0E, O:89 T =52V4 T<=>N G0AB8=C >3>2>@C. @>4025FL <>65 7<VHC20B8 ">20@ >4=>3> @>4C B0 >4=VTW O:>ABV, I> ?5@540=89 9><C 4;O 70157?5G5==O 715@V30==O >:C?F5<. @>4025FL 2 ?@02V 157 73>48 >:C?FO 28:>@8AB>2C20B8 ">20@, ?5@540=89 9><C 4;O 70157?5G5==O 715@V30==O, C 2;0A=V9 3>A?>40@AL:V9 4VO;L=>ABV.  <5B>N =0;56=>3> 28:>=0==O A2>WE 7>1>2 O70=L I>4> 715@V30==O ">20@V2 >:C?FO B0 2840GV WE >:C?FN 7V 715@V30==O, @>4025FL A0<>ABV9=> 70;CG0T =5>1EV4=C :V;L:VABL :A?;C0B0=BV2 !. !B>@>=8 ?>3>48;8, I> ">20@ 22060TBLAO 2840=8< >:C?FN 7V 715@V30==O ?> >3>2>@C 2 B8E 28?04:0E, :>;8 ?5@540GC (2840GC 7V 715@V30==O) ">20@V2 ?> C" 1C;> 74V9A=5=> :A?;C0B0=B>< !, V=D>@<0FVO ?@> O:>3> <>65 707=0G0B8AO 2 '5:0E. 5@540G0 (2V4?CA:) 7V 715@V30==O ">20@V2 >:C?FN 74V9A=NTBLAO @>402F5< (:A?;C0B0=B>< !) FV;>4>1>2> (70 28=OB:>< B5E=VG=8E ?5@5@2) =0 !, H;OE>< 28:>@8AB0==O 2AB0=>2;5=>3> =0 ! !:0=5@C QR-:>4V2, ?@8 C<>2V: ?@54 O2;5==O 0;82=>3> AC?5@B0;>=C >:C?F5< (@54 O2=8:>< !") B0 2B>@870FVW !" 2 @>F5AV=3>2><C F5=B@V. 5@540G0 ">20@V2 >:C?FN (@54 O2=8:C !") 7V 715@V30==O =0 ! 74V9A=NTBLAO ;8H5 ?VA;O ?>2=>W >?;0B8 20@B>ABV ?>AB02;5=>3> >:C?FN ">20@C, 70 C<>28 D0:B8G=>W =0O2=>ABV ">20@V2 =0 <><5=B ?@>2545==O "@0=70:FVW. 5@540G0 ">20@V2 >:C?FN (@54 O2=8:C !") 74V9A=NTBLAO H;OE>< 70?@02:8 G5@57 ?0;82>@>74020;L=V :>;>=:8 2 ?0;82=89 10: 02B>B@0=A?>@B=8E 70A>1V2 01> 2 B0@C >:C?FO, 73V4=> 28<>3 70:>=>402AB20. >:C?5FL 7>1>2 O7CTBLAO >B@8<0B8 ">20@ 7V 715@V30==O C B5@<V= (AB@>:), 2:070=89 C !" =0 >B@8<0==O FL>3> ">20@C. @>4025FL 7>1>2 O7CTBLAO 70157?5G8B8 ?>25@=5==O >:C?FN ">20@C 7V 715@V30==O ;8H5 C B5@<V= (AB@>:), 2:070=89 C !" =0 >B@8<0==O FL>3> ">20@C. >6=0 "@0=70:FVO ?> ?5@540GV (2V4?CA:C) ">20@V2 7V 715@V30==O >:C?FN ?V4B25@46CTBLAO '5:0<8. 5B0;L=C V=D>@<0FVN ?@> AB0= >:@5<8E ?0@0<5B@V2 0EC=:C >:C?FO, ?@> 74V9A=5=V >:C?F5< "@0=70:FVW, 2 B><C G8A;V C D>@<V V=D>@<0FV9=8E 72VBV2, >:C?5FL <>65 >B@8<0B8 G5@57 A>18AB89 :01V=5B >:C?FO. @8 28=8:=5==O @>71V6=>AB59 40=8E ?@> 74V9A=5=V >:C?F5< "@0=70:FVW, !B>@>=8 :5@CNBLAO 40=8<8, 2V4>1@065=8<8 C @>F5AV=3>2><C F5=B@V @>402FO, O:V 4>40B:>2> <>6CBL ?V4B25@46C20B8AO '5:0<8. !B>@>=8 4><>28;8AL, I> =5 22060TBLAO =528:>=0==O< G8 =5=0;56=8< 28:>=0==O< 7>1>2 O70=L 70 F8< >3>2>@><, 0 B0:>6 =5 BO3=5 70 A>1>N 70AB>AC20==O 6>4=8E HB@0D=8E A0=:FV9 G8 2V4H:>4C20==O 718B:V2 2V4<>20 @>402FO (:A?;C0B0=B0 !) C ?5@540GV ">20@V2 >:C?FN 7V 715@V30==O C 28?04:C WE D0:B8G=>W 2V4ACB=>ABV =0 2V4?>2V4=V9 ! G8 ?@>2545==O @5<>=BC/@5:>=AB@C:FVW !, 2V4ACB=>ABV 5;5:B@>682;5==O, 7;82C =0DB>?@>4C:BV2 V7 15=7>2>70, 28E>4C 7 ;04C >1;04=0==O, I> 28:>@8AB>2CTBLAO =0 2V4?>2V4=V9 !, ?5@51>OE C B5E=VG=8E 70A>10E >1;V:C "@0=70:FV9, B>I>. # 28?04:C 28=8:=5==O 2 >:C?FO AC<=V2V2 I>4> 2V4?>2V4=>ABV O:>ABV ">20@C 28<>30<, 707=0G5=8< 2 >3>2>@V, 2V= 7>1>2 O70=89 ?>2V4><8B8 @>402FO ?@> =5>1EV4=VABL ?5@52V@:8 O:>ABV ">20@C. V418@0==O ?@>1 ">20@C 74V9A=NTBLAO =0 2V4?>2V4=V9 ! =5 ?V7=VH5 =0ABC?=>W 4>18 7 <><5=BC >B@8<0==O >:C?F5< ">20@C =0 FV9 !, 28:;NG=> 7 ?0;82=>-@>74020;L=>W :>;>=:8 V ;8H5 2 ?@8ACB=>ABV ?@54AB02=8:0 @>402FO 01> ?@54AB02=8:0 @53V>=0;L=>W ">@3>2>-?@><8A;>2>W ?0;0B8 (") (C 28?04:C 2V4ACB=>ABV ?@54AB02=8:0 @>402FO), ?@> I> A:;040TBLAO 2V4?>2V4=89 0:B. @>18 =0?@02;ONBLAO 2 ?>3>465=C !B>@>=0<8 0:@548B>20=C ;01>@0B>@VN 4;O ?5@52V@:8 2V4?>2V4=>ABV O:>ABV ">20@C. 8B@0B8 =0 ?@>2545==O ;01>@0B>@=8E 4>A;V465=L B>20@C =5A5 !B>@>=0, O:0 V=VFVNT WE ?@>2545==O.  @07V 28O2;5==O 2 ?@>F5AV ;01>@0B>@=8E 4>A;V465=L =52V4?>2V4=>ABV O:>ABV ">20@C 28<>30<, 707=0G5=8< 2 >3>2>@V, @>4025FL >?;0GCT 8B@0B8 =0 ?@>2545==O ;01>@0B>@=8E 4>A;V465=L B0 7>1>2 O70=89 70<V=8B8 =5=0;56=>W O:>ABV ">20@ ?@>BO3>< B@L>E @>1>G8E 4=V2 7 <><5=BC >B@8<0==O @>402F5< ?0A?>@BC O:>ABV 0:@548B>20=>W ;01>@0B>@VW.  & / !B>@>=8 ?>3>48;8, I> 030;L=V C<>28 >1A;C3>2C20==O ?>:C?FV2, O:V 28:;045=V =0 -A09BV @>402FO V T =52V4 T<=>N G0AB8=>N >3>2>@C, <>6CBL 7<V=N20B8AO @>402F5< 2 >4=>AB>@>==L><C ?>@O4:C. @> 2=5A5==O 7<V= 2 030;L=V C<>28 >1A;C3>2C20==O ?>:C?FV2, @>4025FL 7>1>2 O7CTBLAO ?>2V4><;OB8 >:C?FO 70 5 :0;5=40@=8E 4=V2 4> 40B8 =01CBBO =8<8 G8==>ABV, H;OE>< @>7<VI5==O 2V4?>2V4=>W V=D>@<0FVW 2 A>18AB><C :01V=5BV >:C?FO. <V=5=0 (=>20) @540:FVO 030;L=8E C<>2 >1A;C3>2C20==O ?>:C?FV2 @>7<VICTBLAO =0 -A09BV @>402FO 270<V= ?>?5@54=L>W @540:FVW B0 T >1>2 O7:>2>N 4;O 70AB>AC20==O !B>@>=0<8 ?@8 28:>=0==V >3>2>@C. # 28?04:C =5 ?>3>465==O >:C?FO 7V 7<V=0<8, 2=5A5=8<8 @>402F5< 4> 030;L=8E C<>2 >1A;C3>2C20==O ?>:C?FV2, >:C?5FL <0T ?@02> ?@8?8=8B8 ?@8410==O ">20@V2 70 >3>2>@><. @>4>265==O 74V9A=5==O >:C?F5< "@0=70:FV9, ?@8410==O ">20@V2, ?VA;O 2=5A5==O @>402F5< 7<V= 4> 030;L=8E C<>2 >1A;C3>2C20==O ?>:C?FV2, 22060TBLAO ?>3>465==O< >:C?FO 7 B0:8<8 7<V=0<8 030;L=8E C<>2 >1A;C3>2C20==O ?>:C?FV2. # 28?04:C 28=8:=5==O AC?5@5G=>AB59 <V6 C<>20<8 >3>2>@C B0 030;L=8<8 C<>20<8 >1A;C3>2C20==O ?>:C?FV2, ?@V>@8B5B C 70AB>AC20==V =040TBLAO C<>20< >3>2>@C. &59 4>40B>: =018@0T G8==>ABV 7 <><5=BC 9>3> ?V4?8A0==O !B>@>=0<8, A:;045=> C 42>E ?@8<V@=8:0E >4=0:>2>W N@848G=>W A8;8, ?>->4=><C 4;O :>6=>W V7 !B>@V=. &59 >40B>: AB0=>28BL =52V4'T<=C G0AB8=C >3>2>@C. @>4025FL _________________>:C?5FL 2B>?V4?@8T<AB2> >A?>40@AL:>-DV=0=A>2>3> 45?0@B0<5=BC !5:@5B0@V0BC 01V=5BC V=VAB@V2 #:@0W=8 4@5A0: 04053, <. 8W2, 2C;. @0G0 20=0, 7 UA48 820172 0343150001000015746 UA64 820172 0343141001200015746 0=:: 5@6:07=0G59AL:0 A;C610 #:@0W=8 <. 8W2 $ 820172 >4 70  # 03538993  ! 035389926594 !2. 39027964 8@5:B>@ ____________ ><0= ! . .  :<BDȶʶZ\^.0 X2TDj^`bd إإإhiCJ\nHtHhhiCJ\nHtHhh.m5CJ\nHtHh.mCJ\nHtHhh.mCJ\nHtHh.mCJnHtHhh.mCJnHtHhh.m5CJnHtHhh4O6CJnHtH7PNDv$ & F 77 dh*$^7` a$gd4O6m$$ & F 7dh*$^a$gd4O6m$$ & Fdh*$^a$gd4O6m$$dh*$^`a$gd4O6m$NPxJLNBD`,tv𡒂dzuh4O6h.mCJnHtHhh.m@CJ\nHtHhh.m@CJnHtH"hh.m5@CJ\nHtH'hh.m5B*CJ\nHphtHhh.mCJnHtHhh.m5CJnHtHhh.mCJ\nHtHhh.m5CJ\nHtH)`  Txwwwwwww$ & Fdh*$^a$gd4O6m$$ & Fdh*$a$gd4O6m$hdh*$1$^hgd4O6m$$ & Fdh*$1$a$gd4O6m$$ 77dh*$^7a$gd4O6m$$ & F 77 dh*$^7` a$gd4O6m$ P ~&Hf ".02\^rt<>Lhj02JL#$ععععةhh.m5CJ\nHtHh4O6CJnHtHh.mCJ\nHtHh.mCJnHtHhh.mCJnHtHhh.mCJ\nHtHhh4O6CJnHtHBxZv2<##$$+.-`...$d*$a$gd.mm$hdh*$^hgd4O6m$$ & Fdh*$a$gd4O6m$$hdh*$^ha$gd4O6m$$ & Fdh*$^a$gd4O6m$$ & Fdh*$a$gd4O6m$$$$$%f&''(n))*D+++.-^.`..../// 0&0(011 222ٱ~qgV!hh.m5>*CJ\nHtHhh.m5CJhh.mB*CJphhh}aB*CJphhLB*CJphh}ah}aB*CJphhh.m5B*CJphhh.m5CJ\nHtHh4O6CJnHtHhh.mCJ\nHtHhh.mCJnHtHhh4O6CJnHtHh4O6h.mCJnHtH..///(0h00011J1p111 222d$Ifgd}ad$Ifgd4O6$d$*$Ifa$gd4O6222}kdw$$IfTl70\(dd t0(44 layt4O6T222hJ1hh.mCJ21h:p.m. A!n"7#n$n% ^$$If!vh5i5#vi#v:V ldb(5i5yt4O6D NAME_LAST2_01[12]$$Ifh!vh55 5:5:5:#v#v #v::V l t0655 5:ahyt4O6$$Ifh!vh55 5:5:5:#v#v #v::V l t0655 5:ahyt4O6$$Ifh!vh55 5:5:5:#v#v #v::V l t0655 5:ahyt4O6$$Ifh!vh55 5:5:5:#v#v #v::V l t0655 5:ahyt4O6$$Ifm!vh55#v#v:V l0'55amyt4O6$$If!vh5d5d#vd:V l7 t0(5dyt4O6TL@L J11KG=K9 dCJ_HaJmH"sH"tH BA@B A=>2=>9 H@8DB 0170F0Xi@X 1KG=0O B01;8F04 l4a .k. 5B A?8A:0PB@P J1A=>2=>9 B5:AB$da$aJtHFF J1 =0: =0:7CJ_HaJmH"sH"tHZOZ J1 57 8=B5@20;0$CJOJPJQJ_HaJmH"sH"tH JO"J J1rvps2ddd[$\$CJPJaJtH"dO1d J1A=>2=>9 B5:AB (2)_%CJOJQJ_HaJfHq OB J1A=>2=>9 B5:AB (2)1*$d,-D1$M a$1CJOJQJaJfHmHnHq sHtH`OQ` J157 8=B5@20;0 =0:$CJOJPJQJ_HaJmH"sH"tH RObR J1Standard *$8$9DCJKH_HaJmH"sH"tH^@r .m1KG=K9 (251),1KG=K9 (Web),=0:18 =0:,=0:17 =0:1,1KG=K9 (251) =0: =0:1,1KG=K9 (Web) =0: =0: =0: =0:,1KG=K9 (251) =0: =0: =0:,1KG=K9 (251) =0:2 =0: =0:,1KG=K9 (251) =0: =0:1 =0: =0:ddd[$\$ CJaJtH"O .m1KG=K9 (Web) =0:,=0:18 =0: =0:,=0:17 =0:1 =0:,1KG=K9 (251) =0: =0:1 =0:,1KG=K9 (Web) =0: =0: =0: =0: =0:,1KG=K9 (251) =0: =0: =0: =0:,1KG=K9 (251) =0:2 =0: =0: =0:,1KG=K9 (251) =0: =0:1 =0: =0: =0: =0:CJ_HaJmH"sH"tH"TOT .mList Paragraph ^m$CJOJQJtH"FOF .mPlaceholder Text B*^JphH?XYZ#1CYZ[\]^_`abcdefghi~|} m n 9 _,Crso 6[tNkR !!2""/##$$$%O% &&''7'8'')^++--&-'-R/02 445666661777888e9f9u9v9%:<<<<p=q=======.>Z>z>>>>>>> ?-?L?M?N?O?P?Q?R?S?T?U?V?W?X?Y?Z?[?\?]?^?_?`?a?b?c?n????>@?@@@@AAtBuBBBBB(D~FHI6>>>>>C*urn:schemas-microsoft-com:office:smarttagsmetricconverter 0r04053, < ProductID >?WZ"#01BCXi}{} l n 8 9 ^_+,BCqsno  56Z[stMNjkQ R !!!!1"2""".#/###$$$$$$%%N%O% & &&&''6'8'''))]+^+++--%-'-Q/R/0022 4 4445566660717778888d9f9t9v9$:%:<<<<o=q===========->.>Y>Z>y>z>>>>>>>>>>>>> ? ?,?F?K?c?m????=@@@@@AAsBuBBBBB'D(D}F~FHHII;Kj?jGlHlmm"o#opp%q&qqqrrrrssuuyyzz}}~~()[]fgxy ,-LMst{|߀q==?=@uBB;EnE\ccj?jyzzz]y - oM0@^`5CJ^Jo(.h^h`5>*B*CJ^JaJo(ph..80^8`0^Jo(...80^8`0^Jo(.... ^`^Jo( ..... ^`^Jo( ...... `^``^Jo(....... `^``^Jo(........ p^p`^Jo(.........oM J14O6L}ai.mL]XYZ#1CYZ[\]^_`abcdefghi~|%:<<<q===L?M?O)\]y@@@@@@ @@@UnknownG>[x Times New Roman5Symbol3& >[x Arial7&>{$ Calibri"h+gՂG AmAAmAnnr4€€ 2qHP)?J12 "  # !"UserUser Oh+'0  < H T`hpx UserNormalUser12Microsoft Office Word@ա@*[@>XχAm՜.+,0 hp|  A€'     !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~Root Entry FP7qaχData 1Table0FWordDocument4HSummaryInformation(DocumentSummaryInformation8CompObjq  F Microsoft Office Word MSWordDocWord.Document.89q